LG professional displays for queue and information
We supply, install and connect LG displays to the electronic queue system QSolutions PRO. Panel, software and support — from a single contractor that develops the queue itself. On the queue management and professional display market since 2014.
LG professional displays for queue, information and in-hall advertising
We supply, install and connect LG displays to the electronic queue system. Panel, software and support — from a single contractor that develops the queue itself.
Official LG product image. Photos of our installations on request.
Demo
How the display looks in the room
Four scenarios — four different screens, not one layout with swapped captions. A bank branch, an administrative-services centre, a clinic and an emergency-service office each have different jobs in the room, so each gets its own grid, its own palette and its own set of on-screen data.
| Currency | Buy | Sell |
|---|---|---|
| USD | 41.80 | 42.35 |
| EUR | 45.10 | 45.90 |
| PLN | 10.42 | 10.78 |
Air-raid alert — what to do
Stop what you are doing and head to the nearest shelter. The exit is to the left of the entrance.
Do not use the lift. Help visitors with limited mobility.
Stay in the shelter until the all-clear. Your queue ticket remains valid.
LG 55UH5Q · 55″ · 3840×2160 · 500 cd/m² · 24/7 · webOS Signage
Configurations
From a single panel to a video wall
A video wall is not a “big TV”. It is several panels in a shared frame showing one canvas. Choose a configuration: sizes, resolution and viewing distance are shown to the same scale, with a 175 cm human figure for reference.
Panels assemble and separate on their own
Scaled diagram. The seam between panels is shown thickened for clarity — the real one is 3.5 mm.
How it is assembled
- Frame. A modular frame with three-axis micro-adjustment is mounted on the wall. Panels are aligned to tenths of a millimetre — otherwise the seam drifts and the canvas breaks into squares.
- Panels. Each slots into the frame from the front and locks in. Service access is from the front too: removing one panel doesn’t mean dismantling the wall.
- Signal. The controller outputs one canvas; panels are daisy-chained over DisplayPort. Each knows its coordinates in the matrix and takes only its own part of the shared image.
- Control. LG SuperSign sees the whole wall as one screen. The QSolutions PRO queue system feeds the call zone into it; the rest of the canvas stays for the customer’s content.
Professional display or consumer TV
The real difference isn’t in the spec sheet — it’s what happens after purchase. Here is what the customer finds out the hard way.
The manufacturer warranty doesn’t cover commercial use
A consumer TV is bought for the home — service centers can see the usage hours. It fails after a year in a branch, and the warranty claim is refused. A professional panel: 36 months with commercial operation explicitly permitted.
Static burn-in is not a warranty case
The ticket number and logo sit in the same spot 12 hours a day. The panel has built-in anti-burn-in mechanisms and a matrix designed for static content. On a TV, this wear is explicitly excluded from the warranty.
You can’t manage a network of TVs
Content, schedule and the status of every device — from one place for the whole branch network. With TVs, that’s a person with a USB stick driving between locations.
Security won’t allow a TV onto the corporate network
A consumer OS with telemetry, an app store and auto-updates that change the interface mid-shift. A professional panel passes the security audit: LG Shield — five layers of protection, ETSI EN 303 645 support.
| Criterion | Consumer TV | LG professional panel |
|---|---|---|
| Duty cycle | ✕4–6 hours a day, 16/7 at most | ✓24/7 with no limits |
| Warranty | ✕12–24 months, home use only | ✓36 months, commercial operation, LG authorised service network |
| Static burn-in | ✕not a warranty case | ✓built-in anti-burn-in, matrix designed for static content |
| Centralised management | ✕none, remote only | ✓schedules, playlists, status monitoring of all devices from one place |
| External control | ✕no service protocol | ✓RS-232C and LAN: power, source, brightness on command from the queue system |
| After a power cut | ✕stays in standby, needs a person with a remote | ✓powers on by itself and restores content |
| Media player | ✕external player or PC required | ✓webOS SoC — the panel runs content and schedule itself |
| Screen zones | ✕one source for the whole screen | ✓queue, ads, ticker and clock at once |
| Portrait orientation | ✕physically possible, but out of warranty | ✓native, with image rotation by the panel itself |
| Brightness | ✕250–300 cd/m², fades over time | ✓500 cd/m², stable under long operation |
| Anti-glare | ✕glossy, reflects light and windows | ✓haze 25–28 %, readable under overhead light |
| Environmental protection | ✕none | ✓conformal coating on the power board (salt, dust, iron dust, moisture), IP5x |
| Mounting and video walls | ✕uneven bezel, 2×2 seam does not align | ✓even bezel on all sides, VESA, flush mount, concealed power inputs |
| Model lifecycle | ✕changes every season | ✓the model stays in the lineup for years; the network can be extended with the same one |
| Spec confirmation for a tender | ✕impossible | ✓the manufacturer confirms in writing with an authorisation letter |
About “portrait orientation”
Any consumer TV can be hung vertically — so portrait on its own is not an argument. The difference is elsewhere: a professional panel officially supports portrait mode — the panel rotates the image itself, the warranty holds in that position, and the thermal design accounts for vertical mounting. On a consumer TV, vertical installation voids the warranty.
LG panels by purpose, not by part number
Categories are named in the language of the buyer’s task. Model codes are kept as LG lists them — that is how people search and how they are written into a specification. The workhorse for most projects is UH5Q-E: 24/7 hall panels.
Shared across the professional series: webOS Signage platform with a built-in SoC — no external media player needed · external control over RS-232C and LAN · 36-month manufacturer warranty through LG’s authorised service network in Ukraine · LG SuperSign software is licensed and purchased separately from the panels.
LG panel at work
Official LG product images. Photos of our real installations on request.
UH5Q-E technical specifications
The workhorse series for most projects — a dedicated table across four diagonals. Wording is verified against the LG UH5Q-E datasheet and is meant to be copied into a technical specification. Next to it — the “Request PDF specification” button.
| Parameter | 43″ | 49″ | 55″ | 65″ |
|---|---|---|---|---|
| Display | ||||
| Resolution | 3,840 × 2,160 (UHD) | |||
| Brightness | 500 cd/m² (typ.) | |||
| Duty cycle | 24/7 | |||
| Anti-glare (haze) | 25 % | 28 % | 25 % | 25 % |
| Bezel | 11.4 mm, even on all sides | |||
| Platform & security | ||||
| Platform | webOS Signage, built-in SoC — no external media player needed (SDK for integrators) | |||
| Security | LG Shield — five layers of protection; ETSI EN 303 645 support | |||
| Enclosure protection | IP5x, conformal coating on the power board — salt, dust, iron dust, moisture; Shock Monitoring | |||
| Connectors & control | ||||
| Connectors | LAN · USB 2.0 ×2 · HDMI ×3 (4K@60, HDMI 2 — ARC) · DP · IR&Light Sensor · Audio Out · RS-232C In/Out | |||
| External control | RS-232C and LAN — the panel powers on, off and switches source on command from the queue system | |||
| Manufacturer warranty | 36 months | |||
LG SuperSign — content management on the panels
LG SuperSign is a content and device management system for LG displays. It comes in the SuperSign CMS, SuperSign Cloud and SuperSign Control editions. We supply, install and configure SuperSign, including the connection to our electronic queue servers.
Licensing: LG SuperSign software is licensed and purchased separately from the panels.
Integration with the QSolutions PRO electronic queue
A chain of three nodes: queue server → LG SuperSign server → panels. The panel shows the queue because we write the queue — no display reseller and no separate software integrator are required.
QSolutions PRO queue server → LG SuperSign server → LG panels. Queue state, calls and the display schedule are transmitted. More about the electronic queue system →
What the visitor sees on screen
One contractor instead of two
An interactive hall consists of two systems — the panel and the queue. The only question is how many contractors are accountable for them.
- Panel — from a display reseller
- Queue — from another vendor or integrator
- No one owns the panel ↔ queue integration end to end
- Two contracts, two areas of responsibility
- Responsibility for what is on the screen goes in circles
- Panel — supplied by us as an LG Electronics partner
- Queue — QSolutions PRO, our own product; the rights belong to us
- We integrate as the developer of the queue, not a middleman between vendors
- Supply, installation, connection to the queue — in one contract
- One delivery, one contract, one accountable party
Dozens of companies supply LG panels. The electronic queue system those panels display is developed by us — QSolutions PRO is our own product, and the rights to it belong to us. That is why we deliver the panel ↔ queue integration not as a middleman between two vendors, but as the developer of one of the two systems. For the customer this means one delivery, one contract and one party accountable for the result on the screen.
LG panel supply record
We have supplied LG professional panels since 2024 — for a banking network and for public-sector customers. Below are two cases: one closed under confidentiality terms, and one fully open public procurement.
Oschadbank
| Year | Locations | Equipment |
|---|---|---|
| 2024 | Regional offices: Dnipro, Sumy, Kharkiv | LG 43UH5N-E |
| 2024 | Kyiv, Central Railway Station | LG 43UH5N-E · LG 65UH5N |
| 2025 | Kyiv, Hospitalna St. | LG 65UH5Q |
LG professional panels in the Bank’s branches and regional offices. The direct contracts are concluded outside Prozorro and contain confidentiality terms, so numbers, dates and amounts are not published. Contractor — QSolutions LLC (reg. 41833367).
Public queue-system procurements for Oschadbank confirm the partnership. Panel supply is via separate direct contracts.
State Emergency Service, Poltava Region HQ
- Customer
- Main Directorate of the State Emergency Service of Ukraine in Poltava Region
- Procurement
- UA-2025-06-09-009054-a · open tender with special features, announced 09.06.2025
- Contract
- No. 149 dated 22.07.2025
- Subject
- Hardware-and-software electronic queue registration system with commissioning · CPV 31710000-6
- Equipment
- LG 43UH5Q · LG 55UH5Q (part of the system)
- Amount
- UAH 287,500.00 excl. VAT
- Location
- Poltava, Reshetylivska St. 26/1
- Deadline
- by 30.11.2025
- Contractor
- QSolutions PRO LLC (reg. 45344525)
All data is open and verifiable on Prozorro.
The manufacturer confirms specifications in writing
When a customer requires manufacturer confirmation of specifications, we obtain it in documented form. LG Electronics issues letters for a specific procurement procedure, naming the models and parameters. Copies are provided as part of the tender proposal.
We defend the bid within the procedure
In this procurement our bid was rejected by the customer. Following an appeal to the Antimonopoly Committee of Ukraine, the rejection was overturned and the contract was awarded to us. We know the procedure, prepare documents to withstand scrutiny, and defend the bid at the AMCU when needed.
From enquiry to go-live
Selected models are in stock — delivery from 3–5 business days. 60–90 days is the manufacturer’s lead time for made-to-order positions. Ask for current stock. Every step is handled by the QSolutions team.
Site survey, selection of diagonals and models, commercial proposal.
Specification agreement, contract, prepayment.
Stock positions — from 3–5 business days. Made-to-order — LG manufacturer lead time. DDP delivery across Ukraine.
Mounting, connection to the queue, content and schedules, staff training.
LG SuperSign software is licensed and purchased separately. Check availability →
Common procurement questions
Answers to what IT directors and procurement officers usually ask before a tender.
How is a professional panel different from a TV?
What is the lead time?
Who installs and configures?
We already run another queue system. Can you connect?
Can it be vertical?
How is the warranty serviced?
Are you an official LG partner?
Can you confirm panel specifications from the manufacturer?
What do you do if a customer rejects the bid without grounds?
Diagonal size picker
Enter the distance to the farthest waiting point and the screen task — we compute the recommended diagonal and model.
Who it’s for
Typical scenarios we size panels and integration for.
What to ask a panel supplier
Seven questions a manufacturing partner answers better than a reseller.
Is there a manufacturer authorisation letter for the specific model?
Who honours the warranty and through which network?
Does the manufacturer confirm specifications in writing?
Who is responsible for the queue integration?
What if the model is discontinued?
Do you have public-procurement experience?
Will the bid withstand an appeal?
Materials for the tender committee
Ready documents to paste into your own tender documentation. Files are in preparation — sent on request.
Let’s discuss your service hall
Tell us how many windows and halls need screens, which queue system you run today, and what volumes you expect. We will come back with a tender-ready specification, integration plan and quotation within 5 business days.
+38 (044) 469-33-83 · +38 (050) 469-33-83
info@queue.solutions
QSolutions LLC (reg. 41833367) · QSolutions PRO LLC (reg. 45344525) · LG Electronics partner