LIVE · ENTERPRISE QUEUE INFRASTRUCTURE

Enterprise queue management

Queue management infrastructure for high-volume service environments

Self-service terminals, displays, operator workstations and orchestration software — designed and manufactured end-to-end and deployed across hundreds of service points in public-sector, banking and utility networks.

Queue orchestration

Self-service terminals

Display systems

Operator workstations

Request a queue management demo Explore deployments →

689+Implemented projects

42+Cities

12+Years

161+Organisations

Real installation at Lviv CNAP on Lypynskoho 11 — visitor using self-service registration kiosk

REAL DEPLOYMENTLviv CNAP · Lypynskoho 11

TRUSTED ACROSS PUBLIC AND ENTERPRISE NETWORKS

TRUSTED INFRASTRUCTURE. PROVEN RESULTS.

Deployed Across Government, Enterprise and Public-Service Environments

QSolutions delivers integrated digital service infrastructure, visitor-management systems and operational automation platforms for government institutions, utilities and enterprise environments.

Proven in Government and Public Sector
Scalable for Enterprise and Utilities
Integrated Software and Hardware Platform
Enterprise Support and Long-term Partnership

TRUSTED BY LEADING ORGANIZATIONS

OPERATIONAL FOOTPRINT · NATIONWIDE

BY THE NUMBERS

Operational footprint by the numbers

Integrated queue-management, self-service and operational software for government, utilities and enterprise operators.

689+

Projects deployed

Queue systems, terminals and operational infrastructure deployed nationwide.

12+

Years of operational experience

Building public-service and enterprise infrastructure since 2013.

161+

Public-sector & enterprise clients

Trusted by government institutions, utilities and enterprise operators.

42+

Cities covered

Active deployments and service points across cities and regional centres.

FEATURED DEPLOYMENTS · NATIONWIDE

Real systems, real scale

Production deployments across national defence, social security and public-service networks — each running on QSolutions-engineered hardware and orchestration software.

Defence · National subsystem

echerga.mod.gov.ua — nationwide queue subsystem

Integrated into the eCabinet-PVR national information system of the Ministry of Defence.

National scale · Production

Social security · Hardware delivery

247 QS17 terminals + 110 QS43 displays for the Pension Fund

In-house manufactured registration terminals and main display panels delivered nationwide.

Proprietary hardware · Multi-region rollout

Public services · First in country

First Electronic Document Pickup Locker for CNAPs

24/7 self-service document collection at the Lviv CNAP — eliminating waiting in line for ready documents.

Self-service · 24/7 operations

Explore all deployments →

QUEUE MANAGEMENT · ACROSS REGULATED SECTORS

SECTORS WE SERVE

One platform for multiple regulated environments

QSolutions delivers secure, scalable queue-management infrastructure for mission-critical public services, utilities and healthcare environments at national scale.

Defence

Secure, mission-critical queue subsystems integrated into nationwide defence-service infrastructure.

Nationwide deployment High security & reliability

Administrative services

End-to-end queue-management and self-service infrastructure for citizen-facing administrative service centers.

130+ service centers Self-service terminals

Utilities & energy

Centralized queue-management and customer-flow infrastructure across regional utility service networks.

100+ customer centers Centralized management

Medical

Patient-flow and self-service registration infrastructure for clinics, polyclinics and hospital reception environments.

50+ medical facilities Improved patient experience

PROPRIETARY HARDWARE · IN-HOUSE ENGINEERED

HARDWARE WE DESIGN AND BUILD

Not a reseller — every device is QSolutions IP

Self-service terminals, display systems, kiosks and operational devices designed, manufactured and integrated with QSolutions software infrastructure for large-scale public-service environments.

In-house engineered

QS17

Registration terminal

17-inch self-service terminal for queue registration and visitor check-in.

Service-ready design

QS22

Registration terminal

Compact registration terminal with service-access doors and modular internal architecture.

Software integrated

QS55

Information kiosk

55-inch information kiosk with anti-vandal glass for public-service environments.

Operational display system

QS LEDmatrix Pro

Main display panel

Queue-management display panel for waiting halls and operational environments.

High-brightness LED

RGB Pro

Counter LED indicator

High-visibility operator counter display for service windows and customer routing.

In-house engineered

RGB LED

Counter LED indicator

High-visibility RGB counter indicator for service windows and operator routing.

In-house hardware engineering • Software-integrated infrastructure • Long-term operational support

6+Hardware models

100%In-house designed

689+Units deployed

12+Years manufacturing

OPERATIONAL FLOW · END-TO-END

HOW QSOLUTIONS PRO WORKS

End-to-end visitor flow on a single platform

From registration to analytics and operational reporting — QSolutions PRO connects hardware, operators and centralized orchestration tools into one nationwide service infrastructure.

Registration layer

Self-service terminals and online booking.

Queue orchestration

Centralized queue-management engine.

Service execution

Operator workstations and smart routing.

Visitor communication

Displays, LED indicators and notifications.

Operational monitoring

Live dashboards and branch analytics.

Reporting & QA

Performance reports, audits and service optimization.

CENTRAL ORCHESTRATION

QSolutions PRO Platform

Core orchestration platform powering nationwide service infrastructure.

Queue engine Routing logic Integrations Security API Analytics

Self-service terminals

LED displays

Operator workstations

Mobile notifications

Analytics dashboards

API integrations

LAYERED ARCHITECTURE · MODULAR

SOFTWARE PLATFORM

One layered architecture across hardware, modules and analytics

Unified infrastructure connecting self-service hardware, operational software, analytics and public-sector integrations.

Layer 01 Hardware endpoints

QSolutions QS22

Registration terminal

Touchscreen terminal

QS43

Display panel

LED display system

QS55

Info kiosk

Self-service kiosk

RGB Pro

Counter LED

Counter indicator

POST

Document locker

Smart locker

Layer 02 Software modules — orchestration core

QSolutions PRO

Queue management

QSignage PRO

Digital signage

Qinform PRO

Information system

QSolutions POST

Document locker control

Layer 03 Cloud, analytics & integrations

REAL-TIME OPERATIONS

Live dashboards & SLA monitoring

Real-time visibility across every deployed location

NATIONAL INTEGRATIONS

Open APIs & gov-system integrations

CRMs, ERPs, national information systems

Registered IP

State copyright certificates

Source code ownership

All software developed in-house

Hardware schematics

Owned engineering designs

Engineering documentation

Full technical archive

State copyright certificates № 93051, № 99880, № 99881, № 108448 — QSolutions LLC

LIVE · OPERATIONAL VISIBILITY

OPERATIONAL COMMAND PLATFORM

Nationwide operational visibility in real time

Centralized monitoring dashboards provide real-time visibility into branch performance, queue load, infrastructure status and service availability across deployed locations.

View operational platform

WHY ORGANISATIONS CHOOSE QSOLUTIONS

WHY QSOLUTIONS

Why organisations choose QSolutions

Hardware + software ecosystem

One vendor for terminals, displays, kiosks, signage and the platform that runs them — no integration risk.

Full-stack ownership

Proven public-sector deployments

Defence, social security, administrative services and utilities — operating on QSolutions at national scale.

689+ deployments

In-house manufacturing

Designed, assembled and quality-controlled by QSolutions — full supply-chain ownership, no rebadged hardware.

Owned hardware schematics

Long-term operational support

Rollout, training, spares, software maintenance and SLA-backed monitoring — built for multi-year service contracts.

12+ years operational experience

READY TO DEPLOY

Plan your queue management deployment

Discuss your queue management programme with the QSolutions team — software, hardware, deployment and long-term operational support. Discovery call within 24 hours. Working pilot deployment available on request.

Schedule a discovery call Talk to engineering

Discuss your project

Certifications