Designed for high-traffic sites in the public sector and large enterprise. From visitor registration and queue ticket dispensing to wayfinding and information displays — one integrated platform on reliable hardware with ongoing support.
Displays
for every service centre
Four display models from compact 3-digit LED counter units to 43-inch hall panels — engineered and manufactured by QSolutions to show current queue number, operator status and service-point routing in public-sector, banking and utility halls.
Four display formats, one platform
Choose by service-point role: small LED at the teller window, LCD on the operator desk, or large hall panel. All models speak the same QSolutions PRO queue protocol and ship from our Kyiv facility.
Shared across all models: Embedded Linux (LCD) or LED-firmware controller · ARM SoC class · 2 GB RAM · 16 GB eMMC (LCD) · 1× Gigabit Ethernet + Wi-Fi optional · RS-485 queue protocol · 1× USB 3.0 service port · integrated UPS (LCD models) · vandal-resistant steel housing · 12-month warranty · indoor operation +1 to +35 °C.
Technical specifications
Technical reference for IT procurement teams and system integrators. The table below shows baseline specifications for each model. Exact parameters of every display are defined by the tender documentation and the customer's technical specification — screen size, brightness, viewing angle, mounting type, cabinet branding and finish.
| Specification | QS RGB LED | QS LEDmatrix Pro | QS RGB LED Pro | outdoor QS LEDmatrix PRO_v2 |
|---|---|---|---|---|
| Display | ||||
| Display type | RGB LED | LED matrix | RGB LED | Outdoor LED |
| Module pitch | P4 | P10 | P4 | P10 |
| Number of modules | 1 | 2 | 2 | 8 (4 rows × 2 cols) |
| Active area (W×H) | 25.6 × 12.8 cm | 64 × 16 cm | 51.2 × 12.8 cm | 64 × 64 cm |
| Resolution | 64 × 32 px | 64 × 16 px | 128 × 32 px | 64 × 64 px |
| Brightness | 2000 cd/m² | 2000 cd/m² | 2000 cd/m² | 6500 cd/m² |
| Colour | Full RGB | Single colour | Full RGB | Single colour |
| Viewing angle V/H | 160° / 160° | 160° / 160° | 160° / 160° | 140° / 140° |
| Refresh rate | ≥ 1920 Hz | ≥ 1920 Hz | ≥ 1920 Hz | ≥ 1920 Hz |
| IP rating | — | — | — | IP65 |
| Protocols & connectivity | ||||
| Serial | RS-232, RS-485 | |||
| USB | USB 2.0 | |||
| Network | Ethernet (TCP/IP) | |||
| Wireless | Radio channel (optional) | |||
| Queue protocol | Compatible with any queue management system — connect via serial, Ethernet or radio | |||
| Power & environment | ||||
| Power input | External 220 V / 5 V DC power supply | |||
| Power consumption (max) | ~25 W | ~50 W | ~50 W | ~280 W |
| Operating temp | +1 to +40 °C | +1 to +40 °C | +1 to +40 °C | −30 to +50 °C |
| Use environment | Indoor | Indoor | Indoor | Outdoor |
| Housing & mounting | ||||
| Housing | Vandal-resistant aluminium / steel frame, any RAL colour from catalog | |||
| Mounting | Counter / wall | Wall / ceiling | Wall / ceiling | Wall / pole / facade |
| Customer logo | Optional engraved or printed branding panel | |||
| Service | ||||
| Warranty | 12 months minimum, on-site service in Ukraine | |||
| Service life | ≥ 100 000 hours (LED modules) | |||
Operator displays deployed across Ukraine
689+ display panels installed in government, utilities and customer service networks. A selection of public deployments.
Largest queue display rollout in Ukraine, with 130+ Main Service Centres fitted with counter LEDs and hall displays. Operating continuously since 2016.
Routing active Read case →
43" main displays in every service hall plus QS LEDmatrix Pro counter indicators above every operator workstation — deployed across the entire DP Morrichservice network of seafarer document service centers.
Live · Across all branches Read case →
Main hall panel + counter LED indicators above every operator window. Integrated with the Lvivenergozbut billing and CRM systems via REST.
Live · National rollout View site
An extensive network of counter indicators and hall panels across regional gas distribution customer service centres. A long-standing partnership going back to the RGK era.
Live · Multi-region rollout Read case →Manufacturer vs reseller — what changes for you
Why public-sector buyers choose in-house manufacturing for long-term service infrastructure.
- Repackaged hardware from third-party brands
- Limited customization for tender requirements
- Software integration via third-party partners
- Replacement parts dependent on global supply chains
- Multi-vendor SLA with shared accountability
- Lead time 8-16 weeks for non-stock configurations
- Designed and assembled in Kyiv since 2013
- Cabinet, software and integrations built to tender spec
- Software and hardware engineered in-house — no middlemen
- Spare parts stocked in Ukraine, repairs done on-site
- Single SLA from a single vendor
- Standard lead time — 3–4 weeks
Pilot one operator station before tendering
Install one QS LEDmatrix Pro operator panel and one wall-mounted hall display at a pilot site. Run them under normal service conditions for 2 weeks — and decide on a full rollout based on real-world data, not vendor promises.
Works with any queue management system
Every QSolutions display is compatible with the protocols of your current infrastructure. Connect to any deployed queue management system — no vendor lock-in, no platform migration.
From contract to live in 4 weeks
Faster when units are in stock. Every step handled by the QSolutions team — no third-party integrators required.
Site survey, requirements workshop, model and configuration selection.
Cabinet assembly, software customisation, branding, integration setup.
Delivery anywhere in Ukraine, on-site installation, operator training.
12-month warranty, on-site response across Ukraine, software updates.
Stock units can ship the same week — ask us what is available.
Common procurement questions
Answers to what IT directors and procurement officers usually ask before a tender.
Can we keep our existing queue management software?
Will the displays keep working if the network goes down?
What is the warranty period and support response?
What is the minimum order quantity?
Are the displays suitable for outdoor installation?
Do you offer pilot or trial deployments?
Discuss your display rollout with us
Tell us how many counters and halls need displays, what software you run today, and what volumes you expect. We will come back with a tender-ready specification, integration plan and quotation within 5 business days.
+38 (044) 469-33-83 · +38 (050) 469-33-83
info@queue.solutions
QSolutions LLC · Solomenska St., 3, Kyiv 03680, Ukraine