Designed for high-traffic sites in the public sector and large enterprise. From visitor registration and queue ticket dispensing to wayfinding and information displays — one integrated platform on reliable hardware with ongoing support.
Self-service terminals and information kiosks
for service centres and public spaces
Touch terminals from 17 to 55 inches — designed and manufactured by QSolutions. Used in electronic queues, for visitor registration, ticket dispensing, wayfinding, information lookups and as interactive self-service points in government agencies, banks, utilities and customer service centres.
One product line — one platform
Below are four key models of the QSolutions line. All run on the same QSolutions PRO software, share common peripherals and are manufactured in Ukraine. Additional models are available on request.
Shared across all models: Windows 10/11 IoT or Ubuntu 22.04+ · Intel Core i3/i5 (10th gen+) · 8–16 GB DDR4 RAM · 256–512 GB NVMe SSD · 2× Gigabit Ethernet · 5× USB 2.0 + 1× USB 3.0 + 1× RS232 · integrated 600 VA UPS · vandal-resistant steel cabinet · 12-month warranty · indoor operation +1 to +35 °C.
Technical specifications
Technical reference for IT procurement teams and system integrators. The table below shows baseline specifications for each model. Exact parameters of every unit are defined by the tender documentation and the customer's technical specification — CPU class, RAM, storage type, operating system, peripherals, cabinet branding and finish.
| Specification | QS17 | QS22 | QS32 | QS55 | |
|---|---|---|---|---|---|
| Display | |||||
| Diagonal | 17" | 22" | 32" | 55" | |
| Aspect ratio | 5:4 | 16:9 | 16:9 | 16:9 | |
| Resolution | 1280×1024 | 1920×1080 | 1920×1080 | 3840×2160 | |
| Brightness | 300 cd/m² | 300 cd/m² | 350 cd/m² | 400 cd/m² | |
| Response time | 5 ms | 5 ms | 8 ms | 8 ms | |
| Viewing angle V/H | 140° / 160° | 178° / 178° | 178° / 178° | 178° / 178° | |
| Touch technology | IR or capacitive | Multi-touch | Multi-touch | Multi-touch | |
| Printer & peripherals | |||||
| Thermal printer | 80 mm | 80 mm | Optional | — | |
| Print resolution | 203 dpi | 203 dpi | — | — | |
| Print speed | 150 mm/s | 150 mm/s | — | — | |
| Computing | |||||
| CPU | Intel Core i3 (10th gen+) | Intel Core i3 (10th gen+) | Intel Core i3 (10th gen+) | Intel Core i5 (10th gen+) | |
| RAM | 8 GB DDR4 | 8 GB DDR4 | 8 GB DDR4 | 16 GB DDR4 | |
| Storage | 256 GB SSD (NVMe) | 256 GB SSD (NVMe) | 256 GB SSD (NVMe) | 512 GB SSD (NVMe) | |
| Graphics | Integrated Intel UHD graphics, discrete GPU on request | ||||
| Operating system | Windows 10/11 IoT or Ubuntu Linux 22.04+ | ||||
| Connectivity | |||||
| Network | 2× Gigabit Ethernet | ||||
| USB ports | 5× USB 2.0 + 1× USB 3.0 | ||||
| Serial | 1× COM (RS232) | ||||
| Video outputs | 1× HDMI + 1× VGA | ||||
| Cabinet & power | |||||
| Height | 1403 mm | ~1500 mm | ~1650 mm | ~1850 mm or wall mount | |
| Cabinet finish | any RAL color from catalog, vandal-resistant steel | ||||
| Customer logo cutout | 120 mm LED | Optional LED | Optional LED | Optional LED | |
| Power input | External 220 V / 5 V DC power supply | ||||
| Integrated UPS | 600 VA, autonomy under nominal load | ||||
| Operating temp | +1 to +35 °C, indoor only | ||||
| Warranty | 12 months minimum, on-site service in Ukraine | ||||
Deployed across Ukraine
1000+ live kiosks across government agencies, utilities and customer service networks. A selection of public deployments.
Largest queue management network in Ukraine, rolled out 2016–2020. Continuous production operation.
Routing active Read case →
20 QS17 terminals + 20 queue display panels delivered to PFU service points. Integration with PFU information systems.
Telemetry online Live deployment
Self-service registration kiosks, central display, counter indicators. Integrated with the Lvivenergozbut billing and CRM systems.
Live · National rollout View site
Multi-site electronic queue system across regional gas distribution customer service centers. Long-term partnership since the RGK rebrand.
Live · Multi-site rollout Read case →
QSolutions kiosks with a bilingual interface, integrated into the customer service workflow. Continuous operation since 2022.
Pilot deployment Live deployment
55″ information kiosk with backlit emblem of the State Emergency Service, installed at the regional directorate.
Live · Regional deployment View case
Self-service, appointment registration and service-quality monitoring with audio recording across DTEK customer service centres.
Live · Corporate network View case
22-inch registration terminals integrated into the reception desk, a QS43 main display panel and RGB Pro counter indicators at the Administrative Service Centre on 11 Lypynskoho Street.
Live · City rollout View caseHow we manufacture our terminals
From a CAD sketch to a finished kiosk — every step is done in-house, with no third-party subcontractors or middlemen.
CAD design
QSolutions engineers model every device in 3D CAD — the cabinet, component seating, mounting brackets, service-access hinges. We design for vandal resistance, thermal performance and serviceability.
Customer-specific 3D render
Before production starts we prepare a photorealistic render in the customer's brand colours and logo. The client sees the final kiosk appearance before a single panel is cut.
Engineering documentation
For every model we prepare a full drawing set: assembly map, detailed component sheet, electrical schematics and service-connector diagrams. The documentation is handed off to the production floor for laser cutting and metal bending.
Cabinet production
Cabinets are made from vandal-resistant steel at our own facility in Ukraine — laser cutting, bending, welding, paint finishing in brand colours. The photo shows a batch of QS17 cabinets ready for assembly.
Assembly and final commissioning
We install the touch panel, controller, power supply and peripherals, then perform initial software setup. We run integration tests against the queue server, verify every port and put the unit through outgoing quality control.
Branded finish with backlighting
On request we add branded finishing — a backlit emblem, laser-cut logo and brand-coloured cabinet. The illumination makes the kiosk a clearly visible brand asset in the service hall.
On-site service and support
Every terminal is designed so a technician can quickly open the service bay and reach the controller, power supply and wiring right at the installation site. Spare parts are stocked in Ukraine — hardware replacement takes hours, not weeks of waiting.
Packaging and shipping
Every terminal is wrapped in protective packaging. Protection from shocks, moisture and scratches during logistics. We ship with our own transport or via a courier service to the customer's location anywhere in Ukraine.
Manufacturer vs reseller — what changes for you
Why public-sector buyers choose in-house manufacturing for long-term service infrastructure.
- Repackaged hardware from third-party brands
- Limited customization for tender requirements
- Software integration via third-party partners
- Replacement parts dependent on global supply chains
- Multi-vendor SLA with shared accountability
- Lead time 8-16 weeks for non-stock configurations
- Designed and assembled in Kyiv since 2013
- Cabinet, software and integrations built to tender spec
- Software and hardware engineered in-house — no middlemen
- Spare parts stocked in Ukraine, repairs done on-site
- Single SLA from a single vendor
- Standard lead time — 3–4 weeks
Run a small pilot before tendering
Deploy 2–3 kiosks at a single site, run them under normal service conditions for 2 weeks — and decide on a full rollout based on real-world data, not vendor promises.
Integration with your existing infrastructure
Documented REST & SOAP APIs. No vendor lock-in. Deploy QSolutions kiosks in your existing service centre without rebuilding internal systems.
From contract to live in 4 weeks
Faster when units are in stock. Every step handled by the QSolutions team — no third-party integrators required.
Site survey, requirements workshop, model and configuration selection.
Cabinet assembly, software customisation, branding, integration setup.
Delivery anywhere in Ukraine, on-site installation, operator training.
12-month warranty, on-site response across Ukraine, software updates.
Stock units can ship the same week — ask us what is available.
Common procurement questions
Answers to what IT directors and procurement officers usually ask before a tender.
Is the hardware compatible with third-party queue management software?
What is the warranty period and support response?
What is the minimum order quantity?
Can we customise cabinet branding and finish?
Do you offer pilot or trial deployments?
Certified software, registered IP
Every QSolutions product is registered with the Ukrainian Institute of Intellectual Property as proprietary software.
All certificates issued by the Ukrainian Institute of Intellectual Property. Originals provided on request for tender documentation.
Discuss your deployment with us
Tell us how many service points, what software you run today, and what volumes you expect. We will come back with a tender-ready specification, integration plan and quotation within 5 business days.
+38 (044) 469-33-83 · +38 (050) 469-33-83
info@queue.solutions
QSolutions LLC · Solomenska St., 3, Kyiv 03680, Ukraine